Shipping policy
RETURNS & SHIPPING
Deliveries and exchanges We have 2 shipping options:
Standard:
Registered with delivery confirmation:
PROCESSING TIMES
Since we're run by one person it takes 7-10 business days to ship orders out
Can the product be collected from a delivery point?
RETURNS
Unfortunately we are unable to accept returns, but if you have any problem with your items, please contact us at
ariellas.secret.garden@gmail.com
to open up a conversation on how we may address your concern. We are always happy to help!
Ariellas.secret.garden are not held responsible for:
- Mistakes made by Israel Post
- Wrong addresses given by customers
- Damage to orders by postal service
- PO box issues
If you have a specific question with respect to your shipment, please contact us at ariellas.secret.garden@gmail.com and provide your order number.